Product and design leadership for complex products.

I help product, design, and technology leaders move upstream from visible usability problems to the product decisions behind them. I translate customer behavior, expert workflows, technology, and organizational priorities into shared direction, reduced risk, and measurable value.

View selected work

Selected Work

Three projects where the hardest problem wasn't the interface — it was getting everyone to agree on what problem they were actually solving.

Modernizing Scientific Software Through Product Design Strategy

Led product design strategy for the modernization of an enterprise scientific software platform used by materials scientists—reframing the experience beyond instrument-centric design and helping align product, engineering, and business stakeholders around a shared direction.

View Case Study →
Workflow model: hypothesis, input, action, output, decision

My role: Led product design strategy and workflow modeling to reframe the platform around scientists' research processes, working with product ownership to build the cross-functional alignment behind it.

Redesigning Scientific Software for Adoption and Scale

A powerful materials platform whose legacy interface made it hard to learn and adopt beyond expert users. I led discovery and product definition, changing the product model — reorganizing a fragmented experience into a single, familiar input–compute–output workflow to lower barriers to adoption and scale.

Reframed a fragmented platform into one input–compute–output workflow

View Case Study →
The simplified product model: a single input, compute, output workflow that replaced a fragmented set of stages

The simplified product model: one familiar input–compute–output flow in place of a fragmented experience. Abstracted diagram.

Designing the Human Layer in an AI Workflow

Led UX strategy and product design direction for a professional curation platform that orchestrated 30+ ML algorithms into a calibration-driven workflow. Reduced review time from approximately 18.5 hours to about 1 hour — not by automating photographer judgment, but by making AI recommendations legible, adjustable, and reversible.

View Case Study →
Curator AI photo curation workflow

From 30+ Algorithms to One Curator Experience
Designed the orchestration layer that transformed machine learning outputs into a curator-controlled workflow, reducing review time from approximately 18.5 hours to about 1 hour.

My Practice

I think of design as a translation discipline.

Design translates current customer experiences into product improvement opportunities.

  • Customer behavior → Improvement opportunities
  • How experts work → User-centered products
  • User workflows → Information architecture
  • Workarounds → Unmet needs

Perspectives

These articles diagnose the organizational patterns that most reliably limit product and design impact — and describe how to address them. They reflect the same approach I bring to practice: understanding why a system produces its current results before trying to change it.