Product and design leadership for complex products.
I help product, design, and technology leaders move upstream from visible usability problems to the product decisions behind them. I translate customer behavior, expert workflows, technology, and organizational priorities into shared direction, reduced risk, and measurable value.
View selected workSelected Outcomes
Selected Work
Three projects where the hardest problem wasn't the interface — it was getting everyone to agree on what problem they were actually solving.
Transforming a Mission-Critical Scientific Platform
Defined the modernization strategy and workflow-centered architecture for an 18-year legacy platform used by materials scientists—reframing the product beyond instrument-centric design and aligning product, engineering, and business stakeholders around a shared direction.
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My role: Defined the workflow architecture and modernization strategy for reframing the platform around scientists' research processes, and built the cross-functional alignment behind it.
AI-Assisted Decision Support for Materials Research
Defined product strategy and design for an AI-assisted informatics platform that helped scientists navigate complex material composition spaces and accelerate discovery. Bridged advanced ML capability and research workflow to create a tool scientists could trust and act on.
Scientists estimated 10–25% faster scientific discovery
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Helping materials scientists navigate complex composition spaces through interactive visualization.
Designing the Human Layer in an AI Workflow
Led product vision and design strategy for a professional curation platform that orchestrated 30+ ML algorithms into a calibration-driven workflow. Reduced review time from approximately 18.5 hours to about 1 hour — not by automating photographer judgment, but by making AI recommendations legible, adjustable, and trustworthy.
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From 30+ Algorithms to One Curator Experience
Designed the orchestration layer that transformed machine learning outputs into a curator-controlled workflow, reducing review time from approximately 18.5 hours to about 1 hour.
My Practice
I think of design as a translation discipline.
Design translates current customer experiences into product improvement opportunities.
- Customer behavior → Improvement opportunities
- How experts work → User-centered products
- User workflows → Information architecture
- Workarounds → Unmet needs
Perspectives
These articles diagnose the organizational patterns that most reliably limit product and design impact — and describe how to address them. They reflect the same approach I bring to practice: understanding why a system produces its current results before trying to change it.
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Avoiding the Design Cycle of Doom
How organizations constrain design’s value without knowing it
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The Outcome Certainty Trap
Why certainty often undermines discovery
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The Assumption Gap
The gap between assumption and knowledge is where risk lives