Uniquely skilled at measuring UX design outcomes against business objectives.
Product design: PHarmacy POS
Design Research UX Architecture Workflow Definition UI Design
iPad based Point of Sale System that provides a patient-friendly way to fulfill prescription needs from their bedside. Resulting simplification of complexity helped hospitals achieve greater patient post-visit success rates.
Redesign of site home page, content, and key self-service workflows. Achieved significant increase in online account openings and visitor time on site.
2012 The Web Marketing Association Standard of Excellence Award 2012 Finalist, OMMA competition
Redesign of site home page, content, and key self-service workflows. Achieved significant increase in online account openings and visitor time on site.
2012 The Web Marketing Association Standard of Excellence Award 2012 Finalist, OMMA competition
Domain Modeling UX Architecture Workflow Definition User Validation UI Design
Entirely new generation of Fire Panel Systems. Starting at the domain model, redesigned new interaction model, workflow, and achieved notable improvements in user discoverability and time on task simplification.